Last updated: September 22, 2026
No payment is taken on this website. Since nothing is charged here, nothing sent through this page can need a refund. What follows covers money paid to us later, directly, and is published ahead of time so the rules are known first.
If you cancel before we have begun, any deposit paid to secure the order or booking comes back in full, within 10 business days of a written request, to the originating account.
When work is already under way, the refund is the part not yet spent on materials or labour, with the deduction itemised in writing before payment.
If we cannot deliver what was agreed, for any reason attributable to us, every amount you paid is returned in full, with no deduction and no administrative fee.
Email contact@docprinterbrasilusa.online quoting the order reference; we confirm on the same business day and give you the refund date.